Restart IIS on the Exchange server by using either of the following methods: Stop and then restart the MSExchangeServicesAppPool application pool. Stop and then restart the MSExchangeOWAAppPool application pool. Increase the following settings in the EWS web.config file: maxStringContentLength (value in bytes).maxReceivedMessageSize (value in bytes).Increase the following settings in the OWA Web.config file: Increase the maximum message size for the Receive connectors by using the Set-ReceiveConnector cmdlet. Increase the maximum message size for the Send connectors by using the Set-SendConnector cmdlet. Increase the maximum message size for the organization by using the Set-TransportConfig cmdlet. To resolve this issue, follow these steps: The default maximum message size for an attachment is 10 megabytes (MB). This issue occurs because the attachment exceeds the message size limit. The following files weren't attached because adding them would cause the message to exceed the maximum size limit of 10 MB: filename. The following files couldn't be attached: Filename. Additionally, the users receive one of the following error messages: Users who are connected to a mailbox by using Outlook on the web (formally known as Outlook Web App or OWA) can't add an attachment to an email message. Applies to: Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Exchange Server 2013 Enterprise, Exchange Server 2013 Service Pack 1.Error when adding a large attachment in Outlook on the web
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